Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
The popular resale platform has revised its sizing categories for female and kids' apparel failing to inform all shoppers about the modification.
Digital Channels Reaction
Many shoppers and sellers are expressing on platforms claiming that product pages now present a modified sizing category versus the original listing as a result of the reclassification.
The company said the new system was more in line with similar services.
They have suggested members to check their listings and update the measurements by hand where appropriate, which has left users frustrated.
Sizing System Changes
Before the change, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L used to be a 12 but currently displays as UK 16-18.
Shopper Experiences
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Required Changes
A different user, based in Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she explained.
Marketplace Information
The app has more than 100 million members, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: earlier, the platform withdrew an update concerning shipment methods due to shopper criticism.
